Privacy Policy
Last updated: 2023-01-01
Codelock Consulting ("we", "us", "our") values your privacy. This Privacy Policy outlines the types of information we may collect or have access to when you visit our website [codelock.com] ("the Site") and how we handle that information.
1. Information We Collect
While our Site does not directly collect any personally identifiable information from you, we may have access to some information as a result of using third-party services for web hosting and support chat.
a. Web Server Logs
Our Site is hosted on Vercel, which automatically collects and stores web server logs. These logs may include information such as your IP address, browser type, operating system, date and time of your visit, and the pages you viewed on the Site. This information is used for technical and statistical purposes only and is not used by us to personally identify you. For more information on how Vercel processes your data, please refer to their Privacy Policy https://vercel.com/legal/privacy-policy
b. Support Chat
We use Tidio for our support chat feature on the Site. If you choose to use this feature, Tidio may collect and store information such as your name, email address, and chat history. This information is used solely for providing support and is not shared with any other parties. For more information on how Tidio processes your data, please refer to their Privacy Policy https://www.tidio.com/privacy-policy/
2. How We Use Your Information
The information collected by Vercel and Tidio is used by us for the following purposes:
- To ensure the proper functioning of the Site
- To provide support and assistance to you when needed
- To analyze and improve our Site's performance, content, and user experience
- To protect the security and integrity of the Site
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except for the purposes stated above. We may share aggregated, non-personally identifiable information for analytical or research purposes.
4. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. It is your responsibility to review this Privacy Policy periodically for any changes.
5. Contact Us
If you have any questions or concerns about this Privacy Policy, please click the chat with us button on this website.